Home Tech Rescue provides a range of products and services for home users. Pricing can be varied depending on your requirements, but we have a price list for some of the common services we provide.
Pricing Policy – what are the rates?
Our hourly rate is £40 per hour and a one-hour minimum charge applies. However, we do not charge for travelling time to and from your home.
No Fix – No Fee
We offer a strict NO FIX – NO FEE policy. In the unlikely event we cannot repair your desktop PC or laptop computer, you will not be charged anything!
We can collect and redeliver within Whiteley, Fareham, Locks Heath, Warsash, Park Gate and surrounding areas.
We aim to have your device back in good working order in no time.
Home Tech Rescue’s rates are very competitive, and you can have peace of mind that we are fully insured for any damage caused by us, whilst carrying out any work, however unlikely it is to occur.
We intend to provide total customer satisfaction and we will always rectify any work that has not been carried out to your complete satisfaction. We want to be considered for your future business and are grateful for any recommendations.
Our rates, as detailed below, are simply a guide and are therefore subject to change. However, we will make every effort to ensure that they are kept up to date.
Please call us or contact us through the website to confirm our current prices. Payment Terms – how do I pay?
Full payment is due upon completion of the work agreed. We accept payment by cash, cheque, BACS transfer or PayPal. A full receipt will be given in return for payment.
This is a non-exhaustive list. If your problem is not listed, then please contact us by using the telephone numbers or contact form.
|Support task (any) up to 1 hour||£40 (£20 per 30 minutes after the 1st hour)|
|PC/laptop computer health check||£65|
|New computer onsite installation and setup||£60|
|RAM/Memory upgrade||£25 (Does not include cost of RAM – Will discuss size and cost)|
|Virus removal(depending on difficulty to remove)||£40-£80|
|Wireless or wired printer installation||£40|
|Network/broadband fault find/resolve||£40|
|Data backup and installation to new pc/laptop||£70|
|Hard drive replacement(with basic windows installation, no data to recover and no computer to set back up)||£70(Does not include cost of new drive – Will discuss size and cost)|
|Hard drive replacement(with full Windows installation, all updates, backup, restore any data, install essential software – free anti-virus, Adobe, etc.)||£100(Does not include cost of new drive – Will discuss size and cost)|
|Hard drive Upgrade (clone)(this will take an exact copy of current Windows system installation, including your files and any installed software)||£50 (Does not include cost of new drive – Will discuss size and cost)|
|Basic Windows installation(no data to backup or recover. Windows & drivers only)||£50|
|Full Windows installation(backup and restore user data, latest windows updates, free anti-virus, latest drivers, Adobe)||£80|
|Windows upgrades (e.g., Windows 7 to 10)||£80|
|Laptop Screen Replacement||£70(starting from; including replacement screen)|
|Laptop Keyboard Replacement||£60(starting from; including replacement screen)|
|Basic tuition – per hour(basic computer usage, such as eBay, safe browsing, office applications, Windows 8 etc.)||£40|
|Backup Solution Guidance/Setup||Call to Discuss|
|Mesh Network Setup||Call to Discuss|
For any of the above issues with your PC or laptop, please don’t hesitate to either use the contact form, email us on firstname.lastname@example.org or call us on 07517 063853.
Advice over the phone is free and we may be able to sort a very simple issue with you, without the need for a visit. If we cannot assist without seeing the device in person, then we can arrange a visit at a convenient time to suit yourself. We work on your time schedule (including evenings and weekends).